{"id":4946,"date":"2026-05-02T08:35:56","date_gmt":"2026-05-02T08:35:56","guid":{"rendered":"https:\/\/foodcycler.ee\/en\/?page_id=4946"},"modified":"2026-05-02T08:48:14","modified_gmt":"2026-05-02T08:48:14","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/foodcycler.ee\/en\/warranty-policy\/","title":{"rendered":"Warranty Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Warranty Terms and Conditions for the FoodCycler Eco 3 and Eco 5 bio waste recycler<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you for purchasing the FoodCycler Eco3 \/ Eco 5 bio waste recycler. We hope you are satisfied with your product. This warranty is issued by Rickman Trade O\u00dc and is valid within the territory of the Republic of Estonia. The warranty applies only to devices purchased from the official representative or authorized resellers of FoodCycler. To avoid unnecessary inconvenience, we recommend reading the user manual carefully before contacting the reseller. If needed, please contact the official representative, Rickman Trade O\u00dc, by phone at +372 651 88 69, via email at foodcycler@rickman.ee.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Your Warranty<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This warranty covers damage only if it is caused by a design or manufacturing defect that prevents the device or its parts from functioning in accordance with the manufacturer\u2019s specifications.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rickman Trade O\u00dc guarantees that the device is free from defects in materials and workmanship for the period specified in point 2, starting from the date of purchase. If any defects are found during this period, Rickman Trade O\u00dc will replace the device or the defective part free of charge under the conditions below. Rickman Trade O\u00dc reserves the right to decide whether to replace the defective part or the entire unit. Replaced parts remain the property of Rickman Trade O\u00dc.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Terms<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. This warranty is valid only when accompanied by the original receipt or invoice showing the purchase date, product type, and authorized reseller. If warranty service is requested by phone, the receipt must be submitted by email after initial diagnosis. Rickman Trade O\u00dc reserves the right to deny warranty service if documentation is not provided or is incomplete or illegible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Warranty Period:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2.1 The warranty period starts from the date the product is handed over to the buyer. If the seller is obligated to deliver the product to the buyer, the warranty period starts from the date the buyer receives the device.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2.2 For consumer sales (i.e., private individuals for non-commercial use), the warranty period is 2 years.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2.3 For legal entities, the warranty period is 1 year.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3. The warranty is void if the device has been modified.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4. This warranty does not limit or replace the consumer\u2019s statutory rights. In case of product non-conformity, the buyer has the right to use legal remedies against the seller. The warranty provides additional protection without affecting statutory rights.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you take the device outside Estonia, this warranty remains valid. However, international shipping costs of the device or parts during repair may be borne by you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5. The warranty does not cover:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.1 Modifications or adaptations of the product for purposes other than those stated in<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">the user manual;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.2 Damage resulting from misuse, including but not limited to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8211; Using the device for an unintended purpose;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8211; Installation or use not compliant with local technical or safety standards;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">(Importing the product into a country where it requires local approval is at the user\u2019s<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">own risk and may be illegal.)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6. All issues and\/or disputes will be resolved through negotiation. If no agreement is reached within 14 calendar days, consumers (individuals who purchase the product for personal use) have the right to file a complaint with the Consumer Disputes Committee (email: avaldus@ komisjon.ee; address: Endla 10A, 10122 Tallinn; phone: +372 620 1707). Conditions and applications are available at www.komisjon.ee. In business-to-business transactions, disputes are resolved according to the general terms of sale.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Warranty Provider:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rickman Trade O\u00dc<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A.H. Tammsaare tee 47<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">11316 Tallinn<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone: +372 651 88 69<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">foodcycler@rickman.ee<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Warranty Terms and Conditions for the FoodCycler Eco 3 and Eco 5 bio waste recycler Thank you for purchasing the FoodCycler Eco3 \/ Eco 5 bio waste recycler. We hope you are satisfied with your product. This warranty is issued by Rickman Trade O\u00dc and is valid within the territory of the Republic of Estonia. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4946","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/foodcycler.ee\/en\/wp-json\/wp\/v2\/pages\/4946","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/foodcycler.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/foodcycler.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/foodcycler.ee\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/foodcycler.ee\/en\/wp-json\/wp\/v2\/comments?post=4946"}],"version-history":[{"count":3,"href":"https:\/\/foodcycler.ee\/en\/wp-json\/wp\/v2\/pages\/4946\/revisions"}],"predecessor-version":[{"id":4952,"href":"https:\/\/foodcycler.ee\/en\/wp-json\/wp\/v2\/pages\/4946\/revisions\/4952"}],"wp:attachment":[{"href":"https:\/\/foodcycler.ee\/en\/wp-json\/wp\/v2\/media?parent=4946"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}